
F.A.Q
Got Questions? We’ve Got Answers!
At The Struggle is Real Services, we know you want all the details before trusting someone with your home, business, or property. That’s why we’ve compiled a list of the most frequently asked questions to help you feel confident and informed. Don’t see your question here? No problem—just give us a call!
What areas do you serve?
We proudly serve Denver, Colorado, and all surrounding communities within a 30-mile radius. Whether you're in the heart of the city or one of the nearby suburbs, we're here to help. Not sure if you're in our service area? Just reach out, and we’ll gladly confirm for you!
Our service area includes, but is not limited to: Denver, Aurora, Lakewood, Thornton, Arvada, Westminster, Centennial, Broomfield, Highlands Ranch, Parker, Littleton, Englewood, Golden, Commerce City, Northglenn, Wheat Ridge, Lafayette, Louisville, Brighton, Lone Tree, Castle Rock, Erie, Greenwood Village, Morrison, Superior, Dacono, Frederick, Firestone, Evans, Longmont, and Boulder.
What types of services do you offer?
We offer a wide range of services, including:
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Home Maintenance/Repair & Seasonal Services
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Specialized services (home grow cultivation setup).
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Handyman Business and Commercial Maintenance
For a full list, check out our Services Page.
Are your prices competitive?
Absolutely! We aim to provide high-quality service at competitive rates. Plus, we offer tiered pricing for smaller and larger jobs and frequently run promotions to help you save. Check out our Promotions Page for current deals.
How do I book a service?
Booking is easy! You can:
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Call us directly at 720-324-6875
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Email us at business@thestruggleisrealservices.com
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Fill out the Request A Free Quote Form on our website.
To book a service, you’ll need to pay:
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A $100 service deposit
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50% of the estimated labor and material costs upfront (If Applicable).
The remaining balance for materials and labor is due upon completion of the service.
View Terms & Conditions for more details.
Do you offer same-day service?
Yes, we do! While same-day availability depends on the schedule, we always prioritize urgent requests and emergency situations. View Terms & Conditions for more details.
What payment methods do you accept?
We accept all major credit/debit cards, checks, and digital payments like Venmo, Cash App, Zelle and PayPal. Total final payment is due upon completion of the service unless otherwise arranged.
Do you provide free estimates?
Yes! All online estimates are free, no strings attached. You can request an estimate via phone, email, or our Request a A Free Quote Page. View Terms & Conditions for more details.
How often should I have my gutters cleaned?
We recommend cleaning your gutters twice a year—once in the spring and again in the fall—to prevent clogs and water damage.
Why do we require a $100 deposit?
To ensure fair scheduling and dedicated resources, a $100 deposit is necessary for all services. This deposit is applied toward your service cost and guarantees your appointment. Deposits are non-refundable for last-minute cancellations but can be refunded if canceled 24–48 hours in advance. View Terms & Conditions for more details.
What other payments are required upfront (If Applicable)?
To book a service, you’ll need to pay:
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A $100 service deposit
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50% of the estimated labor and material costs upfront (If Applicable).
The remaining balance for materials and labor is due upon completion of the service.
View Terms & Conditions for more details.
Are your prices final, and do they include materials?
No, Material costs are billed separately and must be paid for by the client (If Applicable). Quotes are estimates and may change after an on-site assessment.
Can The Struggle is Real Services cover material costs and bill me later?
No, we do not front costs for materials. Clients must cover all material expenses directly.
What’s included in your snow removal service?
Our snow removal service includes clearing your driveway, sidewalks, and walkways. We also offer optional salting or de-icing to keep your property safe.
Can you set up a residential grow room for you?
Automated irrigation systems ensure consistent and precise watering, reducing the risk of over or under-watering and saving time. They help maintain optimal moisture levels, leading to healthier plants and higher yields.
Warning Disclaimer
At The Struggle Is Real Services, we are dedicated to ensuring full compliance with all local, county, and state laws. Our services are tailored to design and build legally compliant home grow setups that meet the specific regulations of your jurisdiction. We strictly adhere to legal limits and do not condone, assist, or support any cultivation beyond what is lawfully permitted.
Home Grow Cultivation Assistance and use come with responsibilities, and we are committed to promoting safe and lawful practices. Always keep home grow cultivation setups out of reach of children. Home Grows is intended for use only by individuals 21 years of age or older. By engaging our services, you acknowledge the importance of adhering to these guidelines and agree to follow all applicable laws. At The Struggle Is Real Services, we are here to support your journey responsibly, safely, and legally.
What if I’m not satisfied with the service?
Your satisfaction is our top priority. If you’re not happy, let us know immediately, and we’ll work to make it right—no excuses, no hassle.
Do you offer discounts for ongoing services?
Yes! We offer many promotions, discounts, and subscription plans for regular services like lawn care and snow removal. Check out our Promotions & Discounts Page for details.
How much do you usually charge?
Most of our jobs range- $150 – $3,000.
Minimum job price starts at- $100 – $200, depending on location and service type.
This is a loaded question, so we will need info about your job beforehand.
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Where do you live?
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How quickly do you need us?
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Do you need a paperwork?
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What tasks you need help with and how complex?
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Do we need to make hardware store runs?
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Does it require special tools?
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Access times limited?
We base prices on all of these things. Prices can also vary depending on how busy our schedule already is, if we need to purchase new tools/materials, travel time, etc.
Cancellation & Rescheduling Fees
Client Cancellations
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72+ hours notice: No fee (minus any non-refundable material/vendor costs).
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Less Than 72 Hours Notice: $100 cancellation fee + unrecoverable costs.
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Same-day or no-show: Deposit is fully forfeited.
Client Reschedules
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72+ hours: No fee.
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Less than 72 hours: Treated as a cancellation.
By booking with TSIRS, you agree to accept full financial responsibility for any costs resulting from your cancellation or reschedule, including materials, rentals, or third-party charges.
TSIRS Cancellations
If we need to cancel or reschedule due to weather, emergencies, or internal issues:
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You’ll be notified ASAP.
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Deposits will be applied to a new date or refunded.
What if the 'Scope of Work' changes after booking?
When a job is confirmed with a set price and scope of work, any changes to the scope can result in an addition of costs. Once the job is booked and our technicians’ schedules are set, we must adhere to a minimum cost based on the initial projected time/cost estimation.
Why Does Insurance Matter When Hiring a Handyman?
When you hire TSIRS, you’re hiring a fully insured, professional handyman service. That’s not just for our peace of mind — it’s for yours.
Here’s why insurance matters:
1. Property Protection
Things happen. If something gets damaged during the job — a cracked tile, a scratched floor, or an unexpected issue — our insurance helps cover it. That means no surprise costs or stress for you.
2. Worker Injury Coverage
If one of our technicians is injured on the job, our insurance covers their medical expenses. Without this coverage, homeowners could be held liable. We take full responsibility for our team — always.
3. Third-Party Safety
Sometimes others are on-site — a neighbor, tenant, or guest. If anyone else is accidentally injured during our work, our coverage protects them (and you) from unexpected legal or medical costs.
4. It Shows We’re the Real Deal
When a handyman service carries general liability insurance, it’s a sign of professionalism. It shows we’re accountable, responsible, and serious about protecting both our clients and our crew.
5. Peace of Mind for Every Job
You shouldn’t have to worry about “what ifs” when you’re hiring a handyman. With TSIRS, you don’t have to. Our insurance gives you peace of mind from start to finish.
Beware of uninsured handymen. If something goes wrong, the cost could fall on you.
Why Does My Estimate or Quote Seem High?
It’s a fair question — and one we’re always happy to answer transparently.
While some handyman jobs may look “simple” on the surface, there’s a lot that goes into delivering high-quality, reliable service. Here’s why your quote reflects more than just the time on site:
Professional Standards and Protection
We’re a general liability insured, and professionally operated business. That means carrying more than the required minimum liability coverage, maintaining tools and equipment, and absorbing the wear and tear that comes with physical labor and travel across Colorado.
Operational Costs
Behind every technician is a team managing logistics, scheduling, customer support, communication, and materials. We invest in quality uniforms, dependable vehicles, and keeping a wide variety of tools and parts on hand — so we’re prepared the moment we arrive.
Fair Wages and Skilled Labor
Our team isn’t just doing repairs — they’re applying years of experience and ongoing training. Paying fair wages for skilled tradespeople ensures our work is safe, up to code, and built to last.
The “Unseen” Hours
Estimates and jobs also involve planning, sourcing materials, driving, follow-up, and communication. It’s not just the time at your home — it’s everything we do to prepare and ensure things go right.
Real Value
We’re not the cheapest, and we don’t aim to be. We aim to be the most trusted, most reliable, and best value handyman service in Colorado — one that protects your property, respects your time, and delivers excellent results.
When you hire TSIRS, you’re hiring professionals who stand behind their work — and who are worth every penny.
Do You Barter or Trade Services?
We’re open to creative partnerships on a case-by-case basis. If you’re a local artist, skilled professional, or service provider who wants to explore an equal-value trade for handyman or maintenance work — feel free to reach out. We’re proud to support our community and love finding ways to collaborate when it makes sense for both sides.
All trade arrangements must be agreed upon in writing before any work begins. Let’s talk and see if there’s a fit.
Are You Hiring?
We’re always on the lookout for hardworking, detail-oriented individuals who want to be part of a growing, professional handyman team in the Denver area.
If you have handyman experience or a strong interest in property maintenance, email us your name, a little about your work background, and your availability. We offer flexible part-time work, training opportunities, and a supportive team environment.
📩 Send your info to: business@thestruggleisrealservices.com
Still Have Questions?
We’re here to help! If you didn’t find the answers you were looking for, feel free to reach out to our team. Whether it’s about our services, scheduling, or special requests, we’re happy to assist.
Learn More With The Struggle Is Real Services!
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